A complaint concerning a service or product purchased from us may be submitted to The Danish Competition and Consumer Authority, Center for Complaint Resolutions, Carl Jacobsen Vej 35 2500 Valby. You can file a complain to the Center for Complaint Resolutions via forbrug.dk
The European Commission Online Dispute Resolution portal can also be used when filing a complaint. This is particularly relevant for consumers residing in an EU country. Complaints can be filed here: http://ec.europa.eu/odr
. When filing a complaint through the EU ODR portal you will need to enter our e-mail address firstname.lastname@example.org.